1
Tell us the process (15 min)
Before the session, a short guided intake figures out which process to observe, who runs it, and what systems it touches. Your intake also produces an operations benchmark, benchmarked against 177 service-company process types in the OpsAtlas ontology and delivered alongside your verdict.
2
We ride along (45 min)
The person who actually does the work shares their screen and walks through the process live. We capture every step, decision, exception, and handoff — with timestamps. You control what's shared, start to finish. Nothing is recorded without explicit consent, and you can pause or stop at any point.
3
You get the verdict
Within 2 business days you receive a written verdict: is this process agent-ready, what parts can be handed off, what stays human, and a price built from the measured minutes — not a guess. If the math doesn't work, we tell you that too.